Toyota RAV4 PHEV car

The rectifier module in the DC-DC converter may be damaged, which instead of breaking the circuit can cause a short circuit, current flow from the 12V battery through the module and overheating, increasing the risk of fire. Potential effects: burns, vehicle fire, risk to health and property.

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Risk Level

High

Manufacturer

Toyota Central Europe Sp. z o.o.

Notice Date

01.08.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Users should contact an Authorized Toyota Service Station to have the DC-DC converter replaced under the recall campaign and, until the repair is performed, follow the manufacturer's instructions and ...

Actions Taken

Toyota Central Europe Sp. z o.o. notified the President of UOKiK, initiated a repair campaign covering 902 cars in Poland and is inviting owners to Authorized Service Stations to replace the DC-DC con...