Volkswagen cars: Arteon, Golf, Passat, Tiguan, T‑Roc (types: A1, CD, 3CC, 5N, 3H)

The engine decorative cover may become loose and contact the hot area of the turbocharger, causing thermal damage and fire. Potential consequences: fire, vehicle damage, risk to personal safety.

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Volkswagen cars: Arteon, Golf, Passat, Tiguan, T‑Roc (types: A1, CD, 3CC, 5N, 3H)
Risk Level
High
Manufacturer
Volkswagen Group Polska Sp. z o.o., ul. Krańcowa 44, 61-037 Poznań
Batch Number
wyprodukowane w Niemczech między lutym 2020 a lutym 2022
Notice Date
24.01.2023
View official statement
Source: UOKiK view the official alert

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

  1. 1

    Do not eat or use the product

    Stop using or consuming it immediately and keep it out of reach of children.

  2. 2

    Check the batch number and expiry date

    Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.

  3. 3

    Return it to the shop

    You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.

  4. 4

    Get help and report it

    If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Owners of affected vehicles should attend Authorized Service Stations indicated by the company to have the engine decorative cover removed. For questions, contact Volkswagen Group Polska.

Actions Taken

The recall campaign in Poland covers 1,028 vehicles. The company declared that owners will be invited to Authorized Service Stations to remove the engine decorative cover and provided contact informat...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

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