Volkswagen Polo cars (type: AW)

Incorrect break-pattern mesh in the instrument panel; a broken piece may damage the windshield and the airbag. Potential effects: airbag failure, reduced passenger protection, injury.

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Risk Level

Critical

Manufacturer

Volkswagen Group Polska Sp. z o.o.

Batch Number

wyprodukowane między 18.08.2020 a 13.01.2021 (Uitenhage, RPA)

Notice Date

24.01.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Contact your dealer or an Authorized Volkswagen Service Station; arrange an appointment to replace the instrument panel as part of the repair campaign.

Actions Taken

A repair campaign is being carried out; owners of 15 vehicles in Poland will be invited to Authorized Service Stations to replace the instrument panel; the company notified UOKiK.