Volvo EX30 cars (model years 2024 and 2025)

The screen may switch to test mode when the vehicle is started, preventing key information, including vehicle speed, from being displayed and potentially impairing safe driving. Potential effects: driving safety risk, collision or accident.

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Volvo EX30 cars (model years 2024 and 2025)

Risk Level

High

Manufacturer

Volvo Car Poland Sp. z o.o.

Notice Date

15.05.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should contact authorized Volvo service centers to have the software updated; until the repair is performed, if the issue occurs they may restart the screen.

Actions Taken

The company notified the President of UOKiK, initiated a recall campaign covering 1,020 vehicles, and is informing owners about the need to visit authorized service centers for a software update.