Renault MASTER III E-Tech cars

There is a risk of loss of the engine suspension mounting points, which may result in loss of drive and/or power steering assistance while driving, creating a hazard in road traffic. Potential effects: road accident, injuries, life-threatening danger.

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Risk Level

Critical

Manufacturer

Renault Polska Sp. z o.o.

Batch Number

Samochody wyprodukowane od 29.07.2020 r. do 16.06.2023 r.

Notice Date

30.04.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle users should follow the manufacturer’s notifications and visit an authorized service center for inspection of the mounting and possible replacement of the electric drive reducer bracket; in ca...

Actions Taken

The manufacturer has implemented a recall campaign covering 21 vehicles on the Polish market; owners are being informed about the possible defect and invited to authorized service centers for inspecti...