Subaru Solterra cars 2023MY

Failure of the forward recognition camera memory in the SUBARU Safety Sense system may deactivate the Pre-Collision System (PCS), disabling automatic emergency braking and increasing the risk of a road collision. Potential effects: road collision, injuries to driver and passengers.

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Risk Level

High

Manufacturer

Subaru Import Polska sp. z o.o.

Notice Date

30.07.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should arrange a visit to an authorized Subaru service center to have the forward recognition camera controller reprogrammed, in line with the information received from Subaru Import Po...

Actions Taken

The company has launched a recall campaign, declared that it will contact the owners of the 61 affected vehicles and inform them about the need to visit a workshop to reprogram the forward recognition...