Toyota Proace BEV and Proace City BEV vehicles

Q: Is this product safe to consume?

No. This product has been recalled due to: The vehicle diagnostic software may detect the current loss and switch off the drive system while driving, which may result in sudden loss of propulsion. Potential effects: risk of a traffic accident.

Q: Which batches are affected?

Affected batch numbers: Wyprodukowano we Francji i Hiszpanii od 24.09.2020 r. do 23.12.2022 r.

The vehicle diagnostic software may detect the current loss and switch off the drive system while driving, which may result in sudden loss of propulsion. Potential effects: risk of a traffic accident.

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Toyota Proace BEV and Proace City BEV vehicles

Risk Level

High

Manufacturer

Toyota Central Europe Sp. z o.o.

Batch Number

Wyprodukowano we Francji i Hiszpanii od 24.09.2020 r. do 23.12.2022 r.

Recall Date

10.05.2023

What You Should Know

Recommendations

Consumers should contact an Authorized Toyota Service Station to have the drive system control unit software updated free of charge and follow the information provided by Toyota Central Europe Sp. z o...

Actions Taken

The company launched a corrective campaign covering 86 vehicles in Poland; vehicle owners are being invited to Authorized Service Stations to update the drive system control unit software; the company...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

FAQ

Frequently Asked Questions

Is this product safe to consume?

No. This product has been recalled due to: The vehicle diagnostic software may detect the current loss and switch off the drive system while driving, which may result in sudden loss of propulsion. Potential effects: risk of a traffic accident.

What should I do if I already bought this?

Stop using the product immediately. Return it to the store for a full refund. If you consumed it and feel unwell, contact your doctor.

Which batches are affected?

Affected batch numbers: Wyprodukowano we Francji i Hiszpanii od 24.09.2020 r. do 23.12.2022 r.