Toyota Proace and Proace Verso cars

The front and/or rear passenger seat mountings may have reduced strength due to nuts with a thread not in line with the specification, which can cause unexpected seat movement in the event of a collision and increase the risk of injuries. Potencjalne skutki: bodily injuries during an accident

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Risk Level

High

Manufacturer

Toyota Central Europe Sp. z o.o.

Batch Number

pojazdy wyprodukowane we Francji od 29.08.2024 do 01.10.2024

Notice Date

04.12.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Users of the affected vehicles should contact an Authorized Toyota Service Station and arrange a visit to have the seat mountings (bolts and nuts) replaced with new ones compliant with the specificati...

Actions Taken

The company launched a corrective campaign covering 293 vehicles in Poland and declared that owners will be invited to Authorized Service Stations for a free replacement of the seat mountings with new...