What does this decision mean?
Exceeding the upper specification limit for “Related substances. Unspecified Cetylpyridinium impurity” was found, which may affect product quality and safety of use and may pose a risk to human health. Potential effects: impaired drug efficacy, adverse reactions, complications.
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A recall means the product may be unsafe. Here is what to do if you have it at home.
Do not eat or use the product
Stop using or consuming it immediately and keep it out of reach of children.
Check the batch number and expiry date
Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
Return it to the shop
You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
Get help and report it
If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.
General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.
Important Information
Do not use the spray from batches 40824 and 50824, check the batch number on the packaging, and if you have the product return it to a pharmacy; if any adverse symptoms occur, contact a doctor.
Batches 40824 and 50824 of the medicinal product were withdrawn from the market nationwide and further placing on the market of these batches was prohibited; the decision was given immediate enforceab...
If you feel unwell after consuming this product, contact your doctor or call the poison control center.