What does this decision mean?
Initially, a quality defect was suspected due to the presence of a foreign body in the blister cavity of the lozenge; it was later determined to be a local contamination caused by caramelization of the base mass containing sucrose, glucose and honey. Potential effects: minimal risk of irritation or unacceptable taste/appearance.
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A recall means the product may be unsafe. Here is what to do if you have it at home.
Do not eat or use the product
Stop using or consuming it immediately and keep it out of reach of children.
Check the batch number and expiry date
Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
Return it to the shop
You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
Get help and report it
If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.
General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.
Important Information
The product may be used as intended; if any contamination is noticed in an individual lozenge, it should not be used and a complaint should be submitted to the marketing authorization holder or pharma...
Distribution of the batch was initially suspended nationwide, a detailed investigation was conducted with the manufacturer and supervisory authority, and subsequently the suspension decision was decla...
If you feel unwell after consuming this product, contact your doctor or call the poison control center.