Hisense tumble dryers DH5S102BB, DH5S102BB/PL, DH5S102BW, DH5S102BW/PL

Due to contact with the drum support roller, the compressor wiring harness may be damaged, which can lead to overheating and damage of the appliance. Potential effects: overheating of the dryer, risk of fire, electric shock or other injuries.

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Hisense tumble dryers DH5S102BB, DH5S102BB/PL, DH5S102BW, DH5S102BW/PL

Risk Level

High

Manufacturer

Gorenje-Polska Sp. z o.o.

Notice Date

30.09.2025

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Consumers should immediately stop using the dryer and contact the manufacturer’s helpline to arrange a free service visit and repair of the appliance.

Actions Taken

The company informed the President of UOKiK about the hazard, launched an information campaign, informs customers that they must stop using the dryers, and arranges free service visits and repair of t...