Travoprost + Timolol Medical Valley

1. 1

   Do not eat or use the product

   Stop using or consuming it immediately and keep it out of reach of children.

2. 2

   Check the batch number and expiry date

   Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.

3. 3

   Return it to the shop

   You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.

4. 4

   Get help and report it

   If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.