Citroën cars, models C4 and Berlingo

Calibration error in the traction battery control unit (ECU) software may cause incorrect cell voltage and/or temperature readings, potentially leading to engine shutdown while driving. Potential effects: engine shutdown during driving, risk of accident.

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Risk Level

High

Manufacturer

Stellantis Polska Sp. z o.o.

Notice Date

25.01.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Contact an authorized service center to update the traction battery control unit (ECU) software; contact Stellantis Polska for further information.

Actions Taken

A repair campaign is being carried out; 18 vehicles in Poland are affected. Owners have been notified to visit authorized service centers to update the ECU software.