Citroën brand cars, models: C4 and e-C4

Q: Is this product safe to consume?

No. This product has been recalled due to: The Autonomous Telematics Box (ATB) may not function correctly, which can lead to improper management of automatic callback by the call center in the event of a call interruption. Potential effects: possible difficulty in reaching assistance in an emergency situation.

The Autonomous Telematics Box (ATB) may not function correctly, which can lead to improper management of automatic callback by the call center in the event of a call interruption. Potential effects: possible difficulty in reaching assistance in an emergency situation.

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Risk Level

High

Manufacturer

Stellantis Polska Sp. z o.o.

Recall Date

22.08.2023

What You Should Know

Recommendations

Consumers should contact an authorized service center or the importer for information on the recall campaign and ensure that the software of the Autonomous Telematics Box (ATB) has been remotely updat...

Actions Taken

The company initiated a corrective campaign covering 2,243 cars in Poland. It declared that the software of the Autonomous Telematics Box (ATB) will be remotely updated via OTA and that successful ins...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

FAQ

Frequently Asked Questions

Is this product safe to consume?

No. This product has been recalled due to: The Autonomous Telematics Box (ATB) may not function correctly, which can lead to improper management of automatic callback by the call center in the event of a call interruption. Potential effects: possible difficulty in reaching assistance in an emergency situation.

What should I do if I already bought this?

Stop using the product immediately. Return it to the store for a full refund. If you consumed it and feel unwell, contact your doctor.

Which batches are affected?

Check the official report for specific batch details.